Please complete this form at least 48 hours before your appointment.

In order that your appointment runs smoothly, please ensure that the following can be met. If you think any of the following may be a problem for you, please discuss it with us prior to your appointment. We want your appointment to be a pleasant experience so if you have any concerns or questions, do let us know.

 

  • We run to a very tight schedule, so please ensure horse is ready and preferably has a bridle on when we arrive. If we are running more than 15 minutes late we will contact you to let you know.

  • Your horse does need to be clean and dry. 

  • We do need a clean dry area to work in, particularly if trying new saddles.

  • A ridden assessment will be required so please make sure the main rider is available to ride and there is somewhere flat and level to be able to see walk, trot and canter.  

 

Payment is due on the day, at the appointment. We take cash, all major credit and debit cards and bank transfer (if you are able to do this on site). Cheques are NO LONGER ACCEPTED.

 

Adjustments are subject to an extra charge:

  • Gullet bar changing is FOC if you have the correct gullet bar.

  • Gullet bars are priced at £22.95 if you need to buy one

  • Saddle width adjustment (with machine) £30

  • Flocking on site £20 - £30